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Privacy policy & Cookies

PERSONAL DATA

Prastel France (whose contact details are given above) is likely to collect on its website www.prastel.com personal data concerning you.

Prastel France is responsible for the processing of this data, which is carried out as described below.

Purpose of processing

The processing of personal data via the website is as follows:

- Collection of e-mail address for sending newsletters

Purposes and legal basis: The collection of the e-mail address on the tab provided for this purpose allows Prastel France to send to the persons concerned information e-mails concerning Prastel France and its activities or products and services.

The processing is based on the legitimate interests of PRASTEL France to send information e-mails to its contacts and prospects.

The communication of the e-mail address on the tab provided for this purpose is not obligatory. In this case, the person concerned will not receive newsletters unless he/she has communicated his/her e-mail address to Prastel France.

- Collection of personal data on the "Contact" page for information requests

Purposes and legal basis: the processing of personal data enables Prastel France to provide the information requested by the person concerned and to manage its file of contacts and prospects. Prastel France may also send information e-mails to the person concerned.

The processing is based on the legitimate interests of Prastel France to respond to requests for information sent to it, to manage its file of contacts and prospects and to send information e-mails to its contacts and prospects.

Mandatory information is marked with an asterisk. Anyone who does not wish to provide the necessary information will not be able to submit an information request.

How are personal data processed?

Recipients of data: the recipients of data are Prastel France personnel in charge of relations with customers, prospects and contacts, as well as Prastel France's technical suppliers who process data on behalf of Prastel France (host, e-mail service provider, IT service provider).

Retention and archiving period: personal data is kept for the purposes of managing the contact and prospects file for a period of 2 years from the last contact with the person concerned.

This data is archived for a period of 5 years for the purposes of establishing, exercising or defending a legal claim (statute of limitations).

What rights do I have to my personal data?

You have the following rights with regard to the personal data that you have communicated to Prastel France, under the conditions provided for by the regulations in force:

- A right of access and rectification;
- A right to erasure of data ("right to be forgotten"), a right to limitation of processing and a right to object to processing (in particular, you have the right to request that you no longer receive newsletters);
- The right to define directives concerning the fate of your personal data after your death;
- The right to lodge a complaint with the competent authority (notably the CNIL in France).

These rights may be exercised by e-mail or by post to the Prastel France address given above.

INFORMATION FOR CUSTOMERS

Prastel France may collect personal data about you in the course of its activities and missions, which are processed as described below.

The data controller is Prastel France, ZI Athélia II , 225 Impasse du Serpolet, 13704 La Ciotat Cedex / Tel: 04 42 98 06 06, Fax: 04 42 04 53 51, Email : info@prastel.com

Purpose of processing

Purposes and legal basis: personal data is collected for the following purposes:

- Processing requests for information
- Order processing and acknowledgement of receipt
- Communicating with customers, managing after-sales service
- Order delivery, managing delivery notes
- Billing and accounting management

This personal data is necessary for the execution of the contract concluded with the customer and of orders, as well as for compliance with Prastel France's legal obligations. If you do not provide this personal information, you will not be able to place an order with Prastel France.

Prastel France may also send information e-mails to the person concerned.

The processing is based on the legitimate interests of Prastel France to respond to requests for information sent to it, to manage its file of contacts and prospects and to send information e-mails to its customers concerning the company, its activities, products or services.

How are personal data processed?

Recipients: the recipients of the data are:
- Prastel France personnel in charge of sales, after-sales service, R&D, purchasing, accounting and sales administration;
- Prastel France technical suppliers (hosting provider, messaging service provider, IT service provider, management software), carriers as well as its advisors, auditors, carriers and banking institutions.

Retention and archiving: your personal data is processed for the duration of the order and contract and is kept for 2 years after our last contact in order to contact you again.

Data relating to the contract or order and its execution and subsequent processing are archived for a period of 5 years for the purposes of establishing, exercising or defending a legal claim (statute of limitations).

Invoicing data and the corresponding delivery notes are kept for 10 years in accordance with Prastel France's legal obligations.

What are your rights regarding the personal data you provide?

You have the following rights with regard to the personal data you have communicated to Prastel France under the conditions provided for by the regulations in force:
- A right of access and rectification;
- A right to erasure of data ("right to be forgotten"), a right to limitation of processing;
- A right to object to processing (if processing is based on legitimate interests), including the right to request that you no longer receive newsletters sent by Prastel France;
- The right to define directives concerning the fate of personal data after death;
- A right to the portability of raw data supplied to Prastel France;
- The right to lodge a complaint with the competent authority (notably the CNIL in France).

These rights may be exercised upon request to Prastel France at the address indicated.

GENERAL INFORMATION FOR SUPPLIERS, CONTACTS AND PARTNERS

In the course of its business, Prastel France may need to collect your personal data, which will be processed as explained below.

The data controller is Prastel France, ZI Athélia II , 225 Impasse du Serpolet, 13704 La Ciotat Cedex / Tel: 04 42 98 06 06, Fax: 04 42 04 53 51, Email : info@prastel.com

Purpose of processing

Prastel France processes the following personal data:

- Supplier management

Purposes and legal basis: personal data is collected to manage supplier selection, order and delivery tracking, payment and accounting.

This personal data is necessary for the execution of the contract between Prastel France and the supplier and for the legitimate interests of Prastel France to choose its suppliers. Failure to provide this information will prevent us from continuing our partnership.

- Contact and partner management

Purposes and legal basis: personal data is collected to manage Prastel France's follow-up of its contacts and partners, and the relationship with the latter. This personal data is necessary for the legitimate interests of Prastel France to manage its contacts and partners within the framework of its professional activity. Otherwise, we will not be able to continue our relationship.

Prastel France may also send information e-mails to its suppliers, contacts and partners.

The processing is based on the legitimate interests of Prastel France to manage its contact file and to send information e-mails concerning the company, its activities, products or services.

How are personal data processed?

Recipients: The recipients of the data are:
- Prastel France staff in charge of R&D, purchasing and accounting
- Prastel France technical suppliers (hosting provider, e-mail service provider, IT service provider, management software) as well as its consultants, auditors and banks.

Retention and archiving: data on suppliers, contacts and partners is kept for 2 years after our last contact in order to contact you again.

In the case of suppliers, data relating to the contract or order and its execution and subsequent processing are archived for a period of 5 years for the purposes of establishing, exercising or defending a legal claim (statute of limitations).

Invoicing data and the corresponding delivery notes are kept for 10 years in accordance with Prastel France's legal obligations.

What are your rights regarding the personal data you provide?

You have the following rights with regard to the personal data that you have communicated to Prastel France under the conditions provided for by the regulations in force:

- A right of access and rectification;
- A right to erasure of data ("right to be forgotten"), a right to limitation of processing;
- A right to object to processing (if processing is based on legitimate interests), including the right to request to no longer receive newsletters sent by Prastel France;
- The right to define directives concerning the fate of personal data after death;
- A right to the portability of raw data supplied to Prastel France (in particular when processing is based on a contract);
- The right to lodge a complaint with the competent authority (in particular the CNIL in France).

These rights may be exercised upon request to Prastel France, in person, by e-mail or by post.

OUR COOKIES POLICY

When you use our website and application, personal data may be collected via cookies. This can only be done with your separate consent. This will store information about your usage and the pages visited. This may include technical information about your device and Internet connection such as operating system, browser version, IP address, cookies and unique identifiers. When you visit our websites where our services are presented, various techniques may be used to recognize you in order to learn more about our users. This may be done directly or through third-party technology.

Right to be forgotten, storage and disclosure of personal data

You can withdraw your consent at any time by sending us a request via the "contact us" function.

Processing complies with current legislation and means that personal data is not kept for longer than is necessary for the purposes of processing. The Company will retain your personal data for as long as you have a commercial relationship with us. For marketing purposes, data older than 4 years will not be used. This implies that data will be deleted when it is no longer relevant or necessary for analysis or direct marketing purposes for which it was collected. Some information may be kept for longer if required by other legal requirements. However, the processing of personal data always guarantees a high level of security and confidentiality.

Your rights and choices

You have the right to access your personal data and may request that your saved data be modified or destroyed. The Company will rectify, on its own initiative or on that of the customer, any data deemed to be incorrect. You may also request that your data be deleted or that its use be restricted at any time by contacting us (see "How to contact us").

You can opt-out of receiving marketing communications from us at any time by updating your account settings and clicking "Unsubscribe" in the email we send you. You are always welcome to contact our customer service department to help you stop our communications.

Links to other sites

Where our site contains links to third-party Web sites, Web sites or documents published by third parties, these links are provided for information purposes only. As the Company has no control over the content of these websites or its material, we are not responsible for their content. Nor is the Company liable for any damages or losses arising from the use of such links.

How to contact us

If you would like more information about personal data management or have any questions, please do not hesitate to contact us:

PRASTEL

ZI ATHELIA II, 225 IMPASSE DU SERPOLET

13600 LA CIOTAT FRANCE

email: info@prastel.com

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